Privacy Policy
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Who We Are
We are a retailer of tweed and wool home accent accessories based in the United Kingdom. For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we are the data controller. You can reach us at the address, phone, or email on our Contact page.
What We Collect
When you contact us via the website form, we collect the name, email address, and message you provide. We use this information only to respond to your enquiry and to manage our relationship with you in connection with our tweed and wool home accent products. We do not collect sensitive personal data (such as health or financial data) through this site.
Legal Basis and How We Use Your Data
We process your data on the basis of your consent (when you submit the form) and, where relevant, for the performance of a contract or to take steps at your request before entering into a contract. Your data is used to process enquiries, send replies, and improve our service. We do not sell or share your personal data with third parties for marketing. We may retain your message and contact details for as long as necessary to deal with your enquiry and for a limited period thereafter for our records (typically up to six years where required for legal or accounting purposes).
Cookies and Site Use
We use cookies to remember your preferences and to understand how visitors use our site in an aggregated way. You can control cookies through your browser settings. For more detail, see our Cookies Policy.
Advertising and Third-Party Services
We may use third-party services for advertising (for example, Google Ads). Those services may collect or use data in accordance with their own privacy policies. You can control interest-based advertising via your browser settings or through tools such as Google Ads Settings. We do not sell your personal data to third parties for their marketing.
Your Rights Under UK Law
Under the UK GDPR you have the right to: request access to the personal data we hold about you; request correction of inaccurate data; request erasure of your data in certain circumstances; restrict processing in certain circumstances; object to processing; and, where applicable, data portability. You also have the right to withdraw consent at any time where we rely on consent. To exercise any of these rights, contact us using the details on our Contact page. You have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the UK if you believe we have not handled your data properly; see ico.org.uk/make-a-complaint.
Data Security and International Transfers
We take appropriate steps to keep your personal data secure. We do not routinely transfer your data outside the United Kingdom. If we ever do, we will ensure appropriate safeguards are in place as required by UK law.